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  • Order process
    After confirmation of your payment in our system, we will start processing the order.As soon as it is shipped you will receive a confirmation that it has been posted.We aim for next day delivery. This will not always work, but you will certainly receive your order within 2-3 days.If you have any questions, let us know.
  • Shipping costs, what about that?"
    Our system is designed for weight and location. We send orders that are letterbox worthy with PostNL. Parcel services largely go through DPD. For a number of countries we use other shippers. Check out our page Shipping for more and better explanation per country and postal item.
  • Clothing
    ClothingTheRainbow.shop designs the clothing itself. We try to contribute to a better environment and only make the clothing in our studio as soon as it is ordered. There is no superfluous physical stock.For clothing advice about your size, we are happy to help you, feel free to contact us when in doubt! WashOur clothing collection is transfer printed unless otherwise specified. Clothes with transfers can be washed at a maximum of 40 degrees. To preserve the transfer, the clothing should be turned inside out and should not be tumble dried.We sometimes have clothing produced with screen printing, we do not do this in-house, screen printing can be washed at a maximum of 40 degrees, inside out and not in the dryer. Screen printing are paint layers, if you wash higher or put them in the dryer, the paint will dry out and cracks will appear in the design.
  • Who are we?
    We are Blitzerz with our new trade name TheRainbow.shopWith Blitzerz we are photographers, graphic design and product/concept photography.Want to know more about us, check out our team!
  • B2B?
    Yes, we are open to Business 2 Business options!Do you have a company with products that fall into our range?Send us an email with your ideas at LoveWins@therainbow.shop and let's schedule an (online) conversation.
  • Right of withdrawal
    After receiving your order, you can cancel it within 14 days without giving any reason.You then have 5 days to return the order.After receiving your return shipment, you will receive a message from us.The costs for the return shipment by you are for your own account.If you make use of your right of withdrawal, the product must be returned with all accessories supplied and in its original condition and packaging.Do you want to use your right of withdrawal? Email us in advance at LoveWins@therainbow.shop or ask us questions via chat.
  • Return Policy
    If an item does not meet your expectations, you can return it without any problems within 14 days.Items can only be returned under the following conditions, insofar as reasonably possible:1. in original condition, no damage2. in original packagingThe costs for the return shipment by you are for your own account.
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